Terms & Conditions

1. Acceptance of Terms

By accessing or using Retailer Inventory by SwiftMaze mobile applications or web portals, you agree on behalf of your organization to be bound by these Terms & Conditions and our Privacy Policy. Access is restricted to authorized commercial entities (mobile distributors and registered retailers).

2. Account Provisioning & Credentials

Company Admin accounts are provisioned by SwiftMaze Tech platform administration, and Retailer accounts are provisioned by their supervising Company Admin. You are responsible for keeping login credentials confidential and notifying swiftmazetech@gmail.com immediately if unauthorized access is suspected.

3. Subscriptions & Read-Only Mode

Operational write capabilities (adding inventory, creating stock transfers, recording retail sales, or activating warranties) require an active tenant subscription. If a company subscription expires or is cancelled, tenant accounts automatically transition to Read-Only Mode so existing records remain inspectable while write mutations are blocked until renewal.

4. Serialized IMEI & Warranty Accuracy

Users agree to submit authentic 15-digit Luhn-verified IMEI serial numbers and truthful sale/warranty records. Circumventing serial validation, falsifying device transfers, attempting cross-tenant access, or executing automated scraping against API endpoints is strictly prohibited and may result in immediate account suspension.

5. Audit History & Acceptable Use

Because mobile distribution and OEM warranty reconciliation depend on verifiable history, stock movement ledgers, confirmed transfers, sales records, and warranty records are append-protected and may not be retroactively altered or erased.

6. Account Deactivation & Termination

Company Admins and Retailers may request account deactivation using the Delete Account page. SwiftMaze Tech reserves the right to suspend accounts involved in security violations, non-payment, or unlawful activity.

7. Limitation of Liability & Contact

Retailer Inventory by SwiftMaze is provided on an “as is” and “as available” commercial basis. To the maximum extent permitted by applicable law, SwiftMaze Tech is not liable for indirect, incidental, or consequential damages, including device hardware warranty disputes between OEMs, distributors, and end buyers.

Questions regarding these Terms may be sent to swiftmazetech@gmail.com or submitted via Contact Us.